FAQs ________________________________________

What are the delivery charges for orders from the online shop?

We provide free shipping on all orders, for expedited shipping kindly contact us on hello@novomagic.com


How do I contact you?

Email us on hello@novomagic.com or whatsapp us on +919877373417. Response time is 4-12 hours.


What if I receive a damaged product?

Please contact us via email or whatsapp, we will replace the product without hassle.


Which payment methods are accepted?

We accept almost all credit and debit cards, Net Banking, Wallets and cash on delivery.


How long wil the delivery take?

We don’t want you to wait long to open the parcels of joy so we use express shipping. It takes 7-10 business days to deliver across all major cities in India.


What exactly happens after ordering?

We get super excited! And your order is dispatched in 24-48 business hours. Do I receive an invoice for my order? Of Course!